We are having regular conversations and are responding to updated government advice on a daily basis.

We have developed business contingency plans to protect our projects, investments and most importantly our customers and staff. These plans continue to evolve as we receive new information and updates.

Currently, we are offering our people support and advice on managing the prevention and spread of the virus, while ensuring that we position ourselves to maintain ‘business as usual’ for our customers.

Please see below some guidance on adjustment being made to our ways of working:

Operational impact

We are considering the day to day operations on a case by case basis.

Currently, our Willerby office remains operational. However, we are following government advice to move our teams to home working over the coming days, with selected staff in higher-risk categories already basing themselves at home.

We are well equipped to work remotely and our team has full access to our networks and systems.

We continue to review our activity on sites with our customers regularly and will be taking direction from them with regards to our continued presence on these sites.

We’d like to maintain ‘business as usual’ wherever possible but must be respectful of where this is not practical.

Meetings and travel

We are currently following government guidance and encouraging our teams to rearrange all non-essential meetings in favour of phone calls or online meetings.

As part of this consideration, we have also requested that our teams consider whether any work-related travel is necessary for continuity of business operations before going ahead with it.

We are requesting that anyone identified in the groups categorised as vulnerable, who has travelled to any areas with high levels of coronavirus outbreaks, has any associated symptoms, or is living with anyone who has experienced symptoms, should not attend meetings.

We hope that this detail will provide some reassurance that we are taking every reasonable action to continue to provide the highest levels of service to our customers.

While the COVID-19 outbreak continues to develop we will endeavour to keep you informed on any changes to our policies, ways of working and actions taken to minimise disruption to works and to protect the health and wellbeing of our team and customers.

If you have any concerns about any aspect of our service or your dealings with us or require any additional support at this time please do not hesitate to get in touch.